Notation Based on the Specified Commercial Transactions Act

  • Name
    Progate, Inc.
  • Person responsible for operation
    CEO Masanori Kato
  • Office location
    5th floor, Excel Building, 2-7 Uguisudanicho, Shibuya, Tokyo 150-0032
  • Telephone number
    03-6455-0950 (Please note that we are currently not accepting service-related inquiries by phone. Please submit your inquiry through the contact form below)
  • Contact form
  • E-mail address
    info@prog-8.com
  • Website

  • About Progate

  • Sales price
    The sales price is to be referenced in the relevant paragraphs for the paid services.
  • Costs other than price of goods
    None
  • Payment method
    Credit card payments ,Bank transfer, In-app purchases and payments by PayPal accounts
    Users cannot register PayPal accounts as a payment option from July 13, 2020.

    ● Credit card payments
    Only one-time settlement may be used. The following cards are accepted:
    VISA / Master Card / American Express / Diners / JCB / Discover

    ● Bank Transfer
    The customer is responsible for any bank transfer fees. (Limited to domestic transfers within Japan.)

    ● In-App Purchases
    Payment methods and timing are subject to the terms and conditions set by the payment processing companies such as Apple Inc. or Google Inc.
  • Timing of payment
    The initial payment shall be made at the time of registration for the paid plan and subsequent payments will occur as follows:

    ● 1-Month Plan:
    The next payment will be on the same day and time of the following month. If the same day does not exist next month, it will be on the last day of the month at the same time.

    ● 6-Month Plan
    The next payment will be six months later on the same day and time. If the same day does not exist six months later, it will be on the last day of that month at the same time.

    ● 12-Month Plan
    The next payment will be twelve months later on the same day and time. If the same day does not exist twelve months later, it will be on the last day of that month at the same time.
  • Timing of delivering goods
    The services may be used immediately after confirmation of payment.
  • Refund and cancellation
    <Cooling-off>
    This service is not subject to cooling-off.

    <Termination after commencement of service>
    The cancellation shall be made in accordance with the terms and conditions of the Company. No refund will be made for the payment that has already been made.
  • Operating environment (recommended)
    The following are the recommended operating environments for using paid plans:

    ● Windows
    ・Operating system: Microsoft Windows 10 or higher
    ・Web Browser: Google Chrome (most recent version)

    ● Mac
    ・OS:macOS
    ・Web Browser: Google Chrome (most recent version)

About Progate Professional

Since no English version is provided, English notation has been omitted. Please check the Japanese version.

About mosya

Since no English version is provided, English notation has been omitted. Please check the Japanese version.

(10th version: December 25, 2024)
(9th version: January 22, 2024)
(8th version: February 26, 2021)
(7th version: January 23, 2020)
(6th version: September 30, 2019)
(5th version: April 1, 2017)
(4th version: May 6, 2016)
(3rd version: March 8, 2016)
(2nd version: January 19, 2016)
(1st version: December 10, 2015)

For inquiries regarding the notation details based on the Specified Commercial Transactions Act, please submit your inquiries from Contact form(https://progate.com/about/contact)