1. Troubleshooting
  2. I clicked the “Submit” button, but it takes a long time for the results to be shown.
  • I clicked the “Submit” button, but it takes a long time for the results to be shown.

We apologize for the inconvenience! The server may be experiencing high traffic and is temporarily unable to respond. In this case, unfortunately, we ask that you wait and try accessing the page at a later time.

This issue may also be caused by your network configuration, browser extensions, or antivirus software such as Trend Micro Internet Security.
Accessing from a different network or disabling browser extensions and antivirus software may resolve the issue. If needed, please take these measures and try again.